Refund Policy

Sonar Genius ("we", "us") wants you to be satisfied with your purchase. This policy explains when and how you can request a refund.

1. 30-day money-back guarantee

If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date. This applies to new subscriptions and one-time purchases.

2. How to request a refund

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net and locate your order using the email address you used at checkout, or contact our support team at support@sonargenius.com and we will help you submit the request.

3. How refunds are processed

Refunds are processed by Paddle in accordance with Paddle's Refund Policy and Buyer Terms. Refunds are returned to the original payment method and typically appear within 5–10 business days.

4. Subscription cancellations

You can cancel a subscription at any time. Cancellation stops future renewals; access remains active through the end of the current billing period.

5. Contact

Questions about this policy: support@sonargenius.com.