The AI Chief of Staff
Sonar Genius is the intelligence layer that sits on top of every customer interaction. Risks caught early. Opportunities surfaced. Health scored. Questions answered — with grounded, evidence-backed answers your executives can act on in seconds.
From $199/mo · Founding partners free · No credit card to start
The intelligence funnel
Every email you send and receive is a signal. Sonar Genius distills them into the decisions your leadership team actually needs to make.
Email is the richest, most honest dataset your business owns. It's also the one no dashboard has ever touched. That ends here.
Executives fly blind on churn until the cancellation email arrives.
Product teams guess what to build while feedback sits in reps' inboxes.
Competitor mentions, coaching moments, and burnout signals all vanish into threads.
What your emails already know
Sonar Genius doesn't ask you to log anything, tag anything, or fill out any forms. It reads what's already there.
Slowing response times, cooling sentiment, executives suddenly joining threads, more "just checking in." We flag the 37 customers quietly becoming risks before they cancel.
A relationship score per account — response speed, sentiment, stakeholders, exec involvement, silence. Far more predictive than NPS.
Every "we wish…", "this feature…", "we keep having…" collapsed into a ranked list of what customers actually want built next.
Track who's being evaluated against you, why deals are won or lost, which competitor pricing is coming up, and where objections cluster.
Weekly AI coaching per rep — how often they ask for the close, where they lose momentum, how much time they spend on pricing questions vs. top performers.
Midnight and weekend patterns, apology frequency, tone shifts, meeting overload — the people most likely to burn out before they say a word.
Every thread where a customer's leadership stepped in, or where yours needs to. Nothing important reaches the C-suite by surprise anymore.
"Volume pricing", "another team also uses this", "can we add seats" — the buying signals your reps miss when 300 emails hit before lunch.
Unsigned DPAs, unresolved bugs, silent stakeholders, competitor evaluations — every blocker to a clean renewal, ranked and dated.
"Waiting on Legal", "Finance needs approval", "still haven't heard" — which departments are creating delays and by how many days.
The questions your best people answer over and over — surfaced as the FAQs, docs, and automations you should build.
Company confidence, customer sentiment, sales optimism, support stress — a live pulse of how the organization is actually feeling.
The always-on executive advisor
Ask Sonar Genius: "Which customers are most likely to churn next quarter?" "What are the top five product complaints this month?" "Where are implementations getting stuck?" "Which competitors are showing up more?" "Which reps are driving the best outcomes?"
Email is only the beginning. Teams, Slack, Zoom transcripts, CRM notes, support tickets — layered in over time to form one unified picture of how your business actually runs.
What happens next
Connect your inboxes in minutes. Read-only, and you choose exactly which mailboxes — nothing else is ever touched.
Sonar Genius reads every thread and structures the signals — churn risk, product feedback, competitive mentions, coaching moments, burnout — telling new patterns apart from ones that are escalating.
See what's slipping in one intelligence dashboard, and sync structured accounts, risks, and opportunities into your CRM automatically.
How it works
No sales call, no IT ticket, no implementation services. Five self-serve steps — each one is a couple of clicks — and your whole company is being listened to.
Sign up with your work email. Your workspace is created automatically — no admin onboarding call required.
Tell Sonar Genius which domains matter. We use them to scope what's analyzed and to sharpen competitive and account intelligence.
One-click Google or Microsoft 365 connect. Read-only, scoped to the mailboxes you choose, revocable anytime. We backfill the last 30 days automatically.
Paste a list of emails or upload a CSV. Each teammate gets a unique invite link to connect their own mailbox — no per-person setup from you.
Churn risks, product signals, competitive mentions, and coaching opportunities — ranked and ready to act on.
Bulk-invite your whole team
Upload a CSV of teammate emails — each gets a personal connect link. No more one-by-one onboarding.
The intelligence dashboard
Every conversation gets distilled into something a human can act on.
Active signals
214
New this week
43
At-risk accounts
12
Mentioned evaluating a competitor · exec joined thread
Sentiment down 3 weeks · response time doubled
"Wish we could bulk-approve" — requested 14×
New top-3 feature request this month
Salesforce quoted against us in 3 open deals
Up from 1 last month · pricing objection cluster
Asks for the close 40% less than top performers
Loses momentum after demos · 6 deals affected
Midnight sends up 3× · apology frequency rising
Flag for 1:1 · private to People team
Needs DPA countersigned before renewal
Renewal in 21 days · $184k ARR
For each signal, you see
What kind of signal it is
Churn, product, competitive, coaching, burnout, escalation, expansion — auto-sorted.
New or escalating
A fresh signal, or the same one quietly getting worse.
How serious, and how they feel
Severity plus sentiment, per person and per account.
Whether anyone's on it
So the ones slipping through the cracks rise to the top.
And across every account
The full timeline
When each signal appeared, escalated, resolved.
Relationship trajectory
Sentiment, stakeholder count, exec involvement, silence.
Synced to your CRM
Automatically, with no manual logging.
Features
Top customer concerns, emerging risks, product issues, competitive movement, and team health — one view your CEO, CRO, and COO can open every morning.
Before any client meeting: a year of context, open issues, key personalities, decision makers, competitors mentioned, and the latest sentiment — in seconds.
Watch each relationship's trajectory — when issues were raised, escalated, resolved, and where customers actually get excited, confused, or stall.
Weekly, private, AI-generated coaching for every rep — grounded in how top performers actually communicate.
Pushes structured accounts, risks, and opportunities into HubSpot, Salesforce, and more — no manual logging.
Read-only access, scoped to the exact mailboxes you choose, approved by your own admin. Revoke anytime.
A note from the founders
"We're not building another email tool. We're building the platform that reveals what your organization already knows — but has never been able to see. We'd love a small group of founding partners to shape it with us."
— Sonar Genius team · founders@sonargenius.com
Simple pricing
From $199/mo — or free as a founding partner.
Starter $199 · Team $499 · Scale custom. Founding partners lock in 50% off for life.
Who it's for
For CEOs, CROs, COOs, Customer Success and Product leaders who know their organization is telling them something — and are done letting it disappear into inboxes.
Security & trust
Sonar Genius is designed to see exactly what it needs to — and nothing else.
Your own admin grants access, limited to the exact mailboxes you choose — and you can change or revoke it at any time. Every grant and revocation is logged for audit.
Sonar Genius can only read. It never sends, replies, edits, or deletes a single message. The integration is granted a read-only scope and cannot be elevated from inside the product.
Individual-level insights (like burnout signals) are surfaced only to the roles you designate — never exposed as gossip. Managers get patterns, not surveillance.
Encrypted in transit (TLS 1.2+) and at rest (AES-256). Isolated per organization. Never used to train AI models — all model calls run under zero-retention agreements.
Questions about security? Email security@sonargenius.com — we'll walk your team through it.